Customer Information Privacy Policy


    Privacy Policy rules applicable for the handling of consumer information and case data


  • Purpose
  • Our business success depends upon our ability to foster lasting customer relationships. This Customer Information Privacy Policy ("Policy") sets up protection and security standards for the handling of policyholder and other customer ("Customer") personally identifiable data.

  • Note: Capitalized terms used in this Policy, such as “PII,” “Company,” and “Company Personnel” are explained in the following Appendix A: Definitions. It’s important for our customers how we collect, manage, retrieve, use, secure, and share their personally identifiable information (PII). Also, federal and state laws force different demands on the Company when it collects, uses, shares, stores, transmits and discards PII. A well-designed and well-structured privacy practices and procedures allow the Company to meet legal requests and expand customer certainty and loyalty. Failure to secure PII leaves the company open to highly targeted social engineering attacks, heavy regulatory fines, and loss of customer trust.

  • Scope
  • The scope of this Policy is all personally identifiable information of Customers, whether in electronic or paper format. It explains the importance of protecting the confidentiality of PII

  • Roles
  • The Company is committed to dealing with customers fairly, honestly, and with integrity. All representatives of the Company oversee implementing this Policy to the extent it is applicable to the duties they perform for the Company. Employees involved in the development of agreements under which Contractors will access, use or receive PII must guarantee that such agreements fulfill this Policy. Some requests of this Policy are not yet mentioned in existing standards; these standards will be subsequently published. If employees of the Company have inquiries regarding to the applicability of this Policy or any of its standards, they should consult with their supervisor or the Privacy Executive. Specifically, you should keep the following guidelines in mind when dealing with customers:

  • Policy
  • Privacy Guidelines are the most widely accepted privacy principles, and the Company has adopted the standards in this section to govern the Company’s data practices for PII of Company Customers. The Company has diverse business associations with its customers (for example, an individual requesting a quote versus an existing policyholder). This Policy perceives that the relevance of the security standards and legal-related protection requirements may be different upon that business relationship with an individual Customer.

  • Management
  • The Company sets up roles and liabilities for Company Personnel throughout the organization to empower and support a Privacy Program.

  • Collection
  • The Company only gathers PII about Customers for purposes identified in the privacy data that we give to Customers. Use, Retention and Disposal PII is used consistently with the purposes described in the any applicable privacy notice under which it is collected. The Company finds a way to keep PII about Customers only if vital or for such longer period as might be required by relevant laws, guidelines, regulation, or liabilities according to the agreements, and thereafter appropriately disposes of such data.

  • Customer Access to PII
  • The Company gives Customers an opportunity to access, correct and change their PII following written request as provided by law.

  • Disclosure of Information
  • The Company uncovers PII about Customers to third parties only in a manner that is consistent with the initial privacy notice provided to such person (if required), and any replacement protection notice if legally allowable. If Company shares PII with third parties and/or Affiliates so that a Policyholder’s or Applicant’s consent and/or opt-out rights are required by applicable laws, guidelines or contractual agreements, the Company will get the required assent or give required opt out rights before disclosing the PII. It is the Company’s privacy strategy and approach to only share PII with others for purposes that would not require assent or the offering of an election to opt-out of the sharing. Remedial action shall be taken in response to misuse or unauthorized disclosure of personal information by a third party.

  • Information Security
  • Information security policy and procedures are documented and implemented to ensure reasonable security for personal information collected, stored, used, transferred, and disposed by the Company. The Company implements physical, administrative, and technical safeguards to protect Customer PII from loss and unauthorized access, disclosure, alteration, or destruction. Monitoring and Enforcement The Company establishes policies and practices to assess and monitor compliance with this Policy and to resolve privacy related inquiries, complaints, and disputes.

  • Data collections and uses:
  • The data we collect collects personal data:

  • Provided by users to Incursus, such as during account creation
  • Created during use of our services, such as location, app usage, and device data
  • The following personal data is collected by or on behalf of Incursus:

  • 1. Data provided by users. This includes:
  • Location data:
  • User profile: We collect data when users create or update their Incursus accounts. This may include their name, email, phone number, login name and password, address, profile picture.
  • 2. Data created during the use of our services. This includes:
  • Location data: We collect the user’s precise or approximate location data, to calculate the distance traveled by that user in the mileage tracker feature. Using this feature the expense of the traveled distance can be calculated and shown to the user. Incursus collects this data when the Incursus app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.

  • Monitoring and Enforcement
  • The Company establishes policies and practices to assess and monitor compliance with this Policy and to resolve privacy related inquiries, complaints, and disputes.

  • Compliance with Law, Third Party Contracts, and Industry Standards
  • The company follows laws that apply to its use of PII. The Company complies with third party contracts through which PII is obtained, including contracts or licenses for the purchase or use of PII regarding Other Consumers. The Company complies with any industry norms and standards related to privacy protection (e.g., Direct Marketing Association) to which the Company is bound.

  • Audience
  • This Policy applies to all Company Employees as far as their position and role with the company is applicable.

  • Consequences and Enforcement
  • Representatives of the Company who refuse to conform with this Policy may be subject to corrective action, up to and including end of employment. Company has the right to exercise remedial action under agreements with Contractors who misuse or disregard this Policy.

  • General Information and Questions
  • This Policy includes customers’ proprietary and confidential data details. It is solely used for applying and disseminating information to the individuals who are subject to this Policy. This Policy is not intended to, nor does it, constitute or establish a contract, third party beneficiary relationship, or an enforceable obligation of any kind on the part of the company. In case of inquiries about the Company Policy, including, without limitation, its applicability, please contact us without hesitation: Incursus Support team E-mail: support@incursus.co Phone call: 8664462877, 866-4Incursus.